Shipping policy
Backcountry Bistro Shipping Policy
Effective: [Month, Year]
Where We Ship
We currently ship to all U.S. states and territories. For international shipping, please contact us at info@backcountrybistro.com prior to ordering.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
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Flat Rate Shipping: $8.99 per order, anywhere in the United States.
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Free Shipping: Enjoy free shipping on orders over $99 (before taxes and discounts), automatically applied at checkout.
Shipping Methods & Delivery Times
We ship most orders via USPS, UPS, or FedEx, depending on your location and the size of your order.
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Economy Shipping: Estimated 5–8 business days for delivery.
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Express Shipping: If you need your order faster, contact us at info@backcountrybistro.com for expedited shipping options (additional charges may apply).
Please note: Delivery times are estimates and may vary due to factors beyond our control, such as weather or carrier delays.
Order Tracking
You’ll receive a shipping confirmation email with a tracking number as soon as your order ships.
If you haven’t received your tracking information within 4 business days of placing your order, please reach out to us.
Incorrect Addresses & Returned Packages
Please double-check your shipping address before completing your order.
If a package is returned to us due to an incorrect or incomplete address, we’ll contact you to arrange re-shipment. Additional shipping fees may apply.
Damaged, Lost, or Missing Shipments
If your order arrives damaged, is lost, or you experience any issues with delivery, please contact us at info@backcountrybistro.com within 7 days of your expected delivery date.
We’ll work with you and the carrier to resolve the issue as quickly as possible.
Questions?
We’re here to help!
Email us anytime at info@backcountrybistro.com or use our [Contact Us page] for any shipping-related questions.